Legal

Terms of Service

These Terms govern your use of Quantix Prime (the “Service”). By accessing or using the Service, you agree to these Terms.

Last updated: January 9, 2026

1. About Quantix Prime

The Service is operated by Quantix Prime Ltd (“Quantix”, “we”, “us”, “our”). Contact: support@quantixprime.com.

If you are using Quantix on behalf of a business, you confirm that you have authority to bind that business to these Terms.

2. Accounts and access

  • You are responsible for activity on your account and keeping your login secure.
  • You must provide accurate information and keep it up to date.
  • We may suspend or terminate access if we reasonably believe the Service is being misused or used unlawfully.

3. Subscriptions, billing and cancellation

Some features require a paid subscription (e.g. “Pro”). Pricing and plan details are shown on the Pricing page.

  • Payments are processed by Stripe. We do not store full card details.
  • Subscriptions renew automatically until cancelled through the billing portal (unless your plan states otherwise).
  • If a payment fails, access to paid features may be paused until payment is resolved.
  • Taxes may apply depending on your location and billing details.

4. Acceptable use

You agree not to:

  • attempt to gain unauthorised access to the Service;
  • reverse engineer or bypass usage limits or paywalls;
  • upload content that is unlawful, infringing, or harmful;
  • use the Service to generate outputs for illegal purposes.

5. Data, outputs and responsibility

Quantix provides estimates, calculations, and documents (e.g. BoQs) based on the inputs you provide and the system data available. The Service does not replace professional judgement, site verification, or manufacturer guidance.

  • You are responsible for validating outputs before relying on them for procurement, pricing, or construction decisions.
  • You are responsible for ensuring compliance with applicable laws, regulations, and project requirements.

6. Intellectual property

The Service, software, and branding are owned by Quantix or its licensors. You receive a limited, non-exclusive, non-transferable right to use the Service while your account is in good standing.

7. Third-party services

The Service may integrate with third parties (for example, Stripe for payments). Third-party services are governed by their own terms and policies.

8. Availability and changes

We may change, suspend, or discontinue parts of the Service, and we may update these Terms. If changes are material, we will take reasonable steps to notify you (e.g. in-app notice).

9. Disclaimers

The Service is provided on an “as available” basis. We do not guarantee that the Service will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, Quantix will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunities.

Quantix’s total liability for any claim relating to the Service is limited to the amounts you paid to Quantix for the Service in the 12 months before the event giving rise to the claim (or £100 if you have not paid anything).

Nothing in these Terms limits liability where it cannot be limited by law (for example, fraud or death/personal injury caused by negligence).

11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if required by law.

12. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, except where consumer laws require otherwise.

13. Contact

Questions about these Terms: support@quantixprime.com.